Category: IP Phones

SIP Early Offer vs Delayed Offer

By dbenda

The most visited page in my blog is CUCM SIP Trunk to ITSP connection. From time to time my readers and students ask me to explain what the difference between the Early Offer and Delayed Offer in the SIP signaling is. Let’s say your ITSP want you to use SIP signaling with Early Offer in…

Firmware Upgrade for Cisco IP Phones (CUCM)

By dbenda

Good morning! I wanted to write this post long ago, however I was extremely busy and did not get around to take the required screenshots. And when preparing for the next course, I had to upgrade the firmware on our lab phones. So it became possible to write about what needs to be done on…

Cisco IP Phone Background Images (CUCM)

By dbenda

Good evening, colleagues! Today I’d like to tell you about how to install and change the background images of Cisco IP phones. This process is very well described in the phone Administration Guides, but I would still like to make some generalization for the most commonly used phone models and show the process itself using…

Cisco 7911 Phone Bug When Updating Its Firmware

By dbenda

Good afternoon,  At the CIPT1 course I am currently teaching in Almaty, one of the participants asked me to help with a problem, related to the Cisco 7911 phone. The phone refused to accept new software (the TFTP server had SCCP 9.2.3 firmware, CUCME v7.0 was used as the TFTP server). There was a message…