Description
The Course Name: PSCF – Cisco Prime Service Catalog Foundation Training
The Duration: 3 Days
The Overview:
The purpose of this course is to introduce participants to the Cisco Prime Service Catalog architecture and features, as well as the Cisco Prime Service Catalog foundation and service request life cycle.
What You Will Learn:
- How to describe Cisco Prime Service Catalog architecture and features
- How to describe Cisco Prime Service Catalog foundation and service request lifecycle
- How to configure service forms, active form components, and rules
- How to configure service items, service item lifecycle, and standards
- How to configure workflows (delivery plan) and orderable services
- How to describe integration scenarios and administration basics
The Course Index:
- Introduction to Cisco Prime Service Catalog
- Configuring the Service Catalog
- Configuring Service Forms, Authorizations, and Permissions
- Configuring the Delivery Plan
- Ratings and Reviews, Service Facets, and Customization
- Additional Service Catalog Features
Labs:
Lab 1: Creating Users, Queues, Units Using Organization Designer
Lab 2: Creating Categories and Keywords
Lab 3: Basic Service Design Configuration and Permissions
Lab 4: Configure Authorization Tasks, Delivery Tasks and Check List
Lab 5: Ordering and Task Management
Lab 6: Service Rating and Reviews